Welcome to Tiki Coffee & Desserts ("Tiki Coffee & Desserts," "Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.tikiboca.com ("Website"), place an order, or otherwise interact with us.
By using this Website, you agree to the practices described in this Privacy Policy.
Information You Provide
When placing an order or contacting us, we may collect:
- Full name
- Email address
- Phone number
- Billing address, only where your payment method requires one (collected by Stripe, not by us)
- Order information
- Anything you choose to tell us when you email us
Payment Information
Payments made on our Website are securely processed by Stripe. We do not store your complete credit or debit card information on our servers. Payment information is transmitted directly to Stripe using encrypted technology.
Automatically Collected Information
When you use our Website, we automatically collect:
- The pages you visit, logged only as a path shape — for example, an order confirmation page is recorded as /order/[id], never with your actual order id
- A random per-tab id, generated and stored in your browser's sessionStorage, that is discarded the moment you close the tab
- A timestamp for each page view
We do not collect or store your IP address, browser type, device information, operating system, referring website, or approximate geographic location, and this Website uses no third-party analytics.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer service
- Send order confirmations and pickup updates
- Respond to inquiries
- Improve our products and Website
- Prevent fraud and unauthorized transactions
- Maintain Website security
- Comply with legal obligations
- Send promotional emails if you have opted in
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only as long as reasonably necessary to:
- Complete transactions
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information, subject to legal obligations
- Request information about how your information is used
Requests may be submitted using the contact information below.
Children's Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective immediately upon posting to this page.